Southville International School and Colleges
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Customer relationship management : creating competitive advantage through win-win relationship strategies /

by Storbacka, Kaj.
Type: materialTypeLabelBookPublisher: New York : ; McGraw-Hill, ; 2002Description: 160 pages; 24 cm.ISBN: 0-07-120458-X.Subject(s): Customer relations -- Management | -- Electronic commerce
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South Mansfield College
MAIN HF 5415.5 .S76 2002 c.1 (Browse shelf) Available SMC00732
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MAIN HF 5415.5 .C66 2006 Connecting with your customers / MAIN HF 5415.5 .H37 2001 Harvard business review on customer relationship management / MAIN HF 5415.5 .S64 2002 Anytime, anywhere : MAIN HF 5415.5 .S76 2002 c.1 Customer relationship management : MAIN HF 5415.5 .S76 2002 c.2 Customer relationship management : MAIN HF 5415 .A76 2003 c.1 Marketing :

Includes bibliographical references and index.

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