Strategic customer care : An evolutionary approch to increasing customer value and profitability /

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BookPublisher: Etobicoke, Ontario : John Wiley & Sons, Inc. Canada Limited, 1999Description: 305 pages : 23 cm.ISBN: 0471643424.Subject(s): Relationship marketing

Item type	Location	Call number	Copy	Status	Date due	Barcode
Books	Southville International School Affiliated with Foreign Universities Library Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section	HF 5415.55 .B76 1999 (Browse shelf)	1	Available		SFU0859