Southville International School and Colleges
1. Strategic customer care : , An evolutionary approch to increasing customer value and profitability / by Brown, Stanley A. Publication: Etobicoke, Ontario : John Wiley & Sons, Inc. Canada Limited, 1999 . 305 pages : 23 cm. Date:1999 Availability: Copies available: Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section [HF 5415.55 .B76 1999] (1),

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2. The ten demandments : , rules to live by in the age of the demanding consumer / by Mooney, Kelly. Publication: New York : McGraw-Hill, 2002 . 266 pages : , Includes index. 21 cm. Date:2002 Availability: Copies available: Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section [HF 5415.5 .M66 2002] (1),

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