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1. |
Strategic customer care : , An evolutionary approch to increasing customer value and profitability /
by Brown, Stanley A.
Publication:
Etobicoke, Ontario : John Wiley & Sons, Inc. Canada Limited, 1999
. 305 pages :
23 cm.
Date:1999
Availability:
Copies available:
Southville International School Affiliated with Foreign Universities Library
Southville Foreign University Section
[HF 5415.55 .B76 1999]
(1),
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2. |
The ten demandments : , rules to live by in the age of the demanding consumer /
by Mooney, Kelly.
Publication:
New York : McGraw-Hill, 2002
. 266 pages :
, Includes index.
21 cm.
Date:2002
Availability:
Copies available:
Southville International School Affiliated with Foreign Universities Library
Southville Foreign University Section
[HF 5415.5 .M66 2002]
(1),
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