Southville International School and Colleges
Southville International School and Colleges
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Services marketing : integrating customer focus across the firm /
by Zeithaml, Valarie; Bitner, Mary Jo; Gremler, Dwayne D.
Type:
BookPublisher: U.S.A : McGraw-Hill, 2006Description: 708 p. : ill. ; 26 cm.ISBN: 001244964.Subject(s): Service industries -- Marketing | Customer services | Marketing
| Item type | Location | Call number | Copy | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
 Books |
College Library
General Circulation Section
College Library |
HD 9980.5 .Z44 2013 (Browse shelf) | 1 | Available | C15252 |
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| HD 9980.5 .F549 2008 Service management : | HD 9980.5 .H644 2006 Services marketing: | HD 9980.5 .J647 2005 Service operations management : | HD 9980.5 .Z44 2013 Services marketing : | HD 9999.G452 .Et74 2007 The ethics of genetic commerce / | HD 58.7 .Ap654 2006 Essentials of organizational behavior. / |
C15252
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