Southville International School and Colleges
Southville International School and Colleges
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Services marketing : integrating customer focus across the firm /
by Zeithaml, Valarie; Bitner, Mary Jo; Gremler, Dwayne D.
Type:
BookPublisher: U.S.A : McGraw-Hill, 2006Description: 708 p. : ill. ; 26 cm.ISBN: 001244964.Subject(s): Service industries -- Marketing | Customer services | Marketing
| Item type | Location | Call number | Copy | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
 Books |
College Library
General Circulation Section
College Library |
HD 9980.5 .Z44 2013 (Browse shelf) | 1 | Available | C15252 |
C15252
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