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1. |
The 8th habit : , from effectiveness to greatness /
by Covey, Stephen R.
Publication:
New York : Free Press, 2005
. xvi, 409 p. :
22 cm.
Date:2005
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2. |
Satisfaction : , how every great company listens to the voice of the customer /
by Denove, Chris.
Publication:
New York, N.Y. : Portpolio , 2006
. 266 p. :
24 cm.
Date:2006
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3. |
The satisfied customer : , winners and losers in the battle for buyer preference /
by Fornell, Claes.
Publication:
New York : Palgrave Macmillan, 2007
. 247 p. :
24 cm.
Date:2007
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4. |
The ten demandments : , rules to live by in the age of the demanding consumer /
by Mooney, Kelly.
Publication:
New York : McGraw-Hill, 2002
. 266 pages :
, Includes index.
21 cm.
Date:2002
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5. |
Satisfying internal customers first /
by Chang, Richard Y.
Publication:
New Delhi : Wheeler Publishing, 1998
. 104 pages :
23 cm.
Date:1998
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6. |
The quality library : , a guide to staff-driven improvement, better efficiency, and happier customers /, 1210L to 1700L
by Laughlin, Sara,
Publication:
Chicago : American Library Association, 2008
. xiv, 144 p. :
28 cm.
Date:2008
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7. |
Managing customer value : , creating quality and service that customers can see /
by Bradley Gale T.
Publication:
USA : Macmillan Inc., 1994
. 424 p. :
26 cm.
Date:1994
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8. |
Managing quality : , a practical guide to customer satisfaction /
by Murthy, D.B.N.
Publication:
New Delhi : Sage Publications India Pvt. Ltd., 1999
. 226 p. :
23 cm.
Date:1999
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9. |
Job satisfaction : , how people feel about their jobs and how it affects their performance /
by Cranny, C.J.
Publication:
New York : Maxwell Macmillan International , 1992
. 296 p. :
23 cm.
Date:1992
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[HF 5549.5.J63 .J625 1992]
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10. |
The solution-centric organization.
by Eades, Keith M.
Publication:
New York : McGraw-Hill Publishing Inc, 2006
. 284 p. :
24 cm.
Date:2006
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[HF 5438.25 .Ea23 2006]
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11. |
The 7 hidden reasons employees leave /
by Branham, Leigh
Publication:
New York : American Management Association, 2005
. 238 p. :
24 cm.
Date:2005
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[HF 5549.5.T8 .B7 2005]
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12. |
The 8th habit from effectiveness to greatness /
by Covey, Stephen R.
Publication:
New York : Free Press, 2004
. 409 p. :
22 cm.
Date:2004
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[BF 637.S4 .C685 2004]
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13. |
Relationship marketing : , perspectives, dimensions and contexts. /
by Harwood, Tracy
Publication:
London : McGraw-Hill, 2008
. 242 p. :
25 cm.
Date:2008
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[HF 5415.55 .H266 2008]
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14. |
When customers think we dont' care./ , Richard W. Buchanan.
by Buchanan, Richard W.
Publication:
Australia : McGraw Hill, 2008
. 366 p. :
21 cm.
Date:2008
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[HF 5415.5 .B83 2008]
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15. |
Now... build a great business! : , 7 ways to maximize your profits in any market /
by Thompson, Mark.
Publication:
New York : AMACOM Books, 2011
. 228 pages ;
, Includes index.
23 cm.
Date:2011
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[HD 57.7 .T46734 2011]
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16. |
Loving your work /
Publication:
Boston, Massachusetts : LES50NS, 2009
. 99 p.:
18 cm.
Date:2009
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[HF 5549.5.J63 .L68 2010]
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17. |
Creating great customer service /
by Sancianco, Herbert M.
Publication:
Mandaluyong City, Philippines : Anvil Pub, 2012
. 146 p.
19 cm.
Date:2012
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18. |
Purpose and meaning in the workplace /
Publication:
Washington, D.C. : American Psychological Association, 2013
. 248 pages ;
27 cm.
Date:2013
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[HF 5381 .P876 2013]
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19. |
Instant repeat business. /
by Sugars, Bradley J.
Publication:
New York : McGraw-Hill, 2006
. 151 p. :
23 cm.
Date:2006
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20. |
The job satisfaction of hotel housekeepers of Manila Galleria Suites /
by Camahalan, Ian Ivan I.
Publication:
Las Piñas City, Philippines : Southville International School and Colleges, 2001
. 56 pages :
28 cm.
Date:2001
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