Southville International School and Colleges
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The satisfied customer : winners and losers in the battle for buyer preference /

by Fornell, Claes.
Type: materialTypeLabelBookPublisher: New York : Palgrave Macmillan, c2007Description: 247 p. : ill. ; 24 cm.ISBN: 9781403981974; 1403981973.Subject(s): Consumer satisfaction | Consumers' preferences | Customer relationsOnline resources: Table of contents only | Contributor biographical information | Publisher description
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Books Books
Luxembourg Library

Luxembourg Library

International Baccalaureate Section
HF 5415.335 .F67 2007 (Browse shelf) 1 Available 15782

15782

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