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1. |
Simple ways to make your customers happy
by Batra, Promod.
Type:  Book; Format:
print
; Literary form:
not fiction
Publisher: New Delhi : ; Think Inc., ; 2003Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.5 .B38 2003] (1).
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2. |
Connecting with your customersType: Book; Format:
print
; Literary form:
not fiction
Publisher: Massachusetts : ; Harvard Business School Press, ; 2006Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.5 .C66 2006] (1).
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3. |
Harvard business review on customer relationship managementType: Book; Format:
print
; Literary form:
not fiction
Publisher: Massachusetts : ; Harvard Business School Press, ; 2002Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.5 .H37 2001] (1).
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4. |
Customer relationship management creating competitive advantage through win-win relationship strategies
by Storbacka, Kaj.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: New York : ; McGraw-Hill, ; 2002Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.5 .S76 2002 c.1] (1).
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5. |
Customer relationship management creating competitive advantage through win-win relationship strategies
by Storbacka, Kaj.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: New York : ; McGraw-Hill, ; 2002Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.5 .S76 2002 c.2] (1).
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6. |
Return on customer creating maximum value from your scarcest resource
by Peppers, Don.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: Singapore : ; Marshall Cavendish, ; 2005Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.527 .P47 2005] (1).
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7. |
Customer relationship management: A databased approach
by Kumar, V.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: New Jersey : John Wiley & Sons, Inc. 2006Availability: Copies available for loan: Southville International School Affiliated with Foreign Universities Library [HF 5415.5 .K96 2006] (1).
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