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1. Customer service : Building successful skills for the twenty-first century

by Lucas, Robert W.

Edition: 3rd edition.Type: book Book; Format: print ; Literary form: not fiction Publisher: Boston McGraw-Hill 2005Availability: Copies available for loan: Southville International School Affiliated with Foreign Universities Library [HF 5415.5 .L83 2005] (3).

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2. Customer service : skills for success

by Lucas, Robert W.

Edition: 5th edition.Type: book Book; Format: print Publisher: New York, United States : McGraw-Hill, 2012Availability: Copies available for loan: College Library [HF 5415.5 .L83 2012] (1).

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3. Customer service : skills for success

by Lucas, Robert W.

Edition: 4th ed.Type: book Book; Format: print ; Literary form: not fiction Publisher: Boston : McGraw-Hill, c2009Availability: Copies available for loan: College Library [HF 5415.5 .L83 2009] (1).

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4. Customer service Building successful skills for the twenty-first century

by Lucas, Robert W.

Edition: 3rd ed.Type: book Book; Format: print ; Literary form: not fiction Publisher: Boston : McGraw-Hill Companies 2005Availability: Copies available for loan: Southville International School Affiliated with Foreign Universities Library [HF 5415.5 .L83 2005] (1).

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