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Customer service : Building successful skills for the twenty-first century /

by Lucas, Robert W .

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BookPublisher: Boston McGraw-Hill 2005Edition: 3rd edition.Description: 416 pages : illustrations (some color) ; 25 cm.ISBN: 0072938056.Subject(s): Customer service

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Item type	Location	Call number	Copy	Status	Date due	Barcode
Books	Southville International School Affiliated with Foreign Universities Library Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section	HF 5415.5 .L83 2005 (Browse shelf)		Available		SFU2489
Books	Southville International School Affiliated with Foreign Universities Library Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section	HF 5415.5 .L83 2005 (Browse shelf)	1	Available		SFU1287
Books	Southville International School Affiliated with Foreign Universities Library Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section	HF 5415.5 .L83 2005 (Browse shelf)	1	Available		SFU0865

Includes glossary and index.

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