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3321. Connecting with your customers

Type: book Book; Format: print ; Literary form: not fiction Publisher: Massachusetts : ; Harvard Business School Press, ; 2006Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.5 .C66 2006] (1).

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3322. Harvard business review on customer relationship management

Type: book Book; Format: print ; Literary form: not fiction Publisher: Massachusetts : ; Harvard Business School Press, ; 2002Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.5 .H37 2001] (1).

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3323. Customer relationship management creating competitive advantage through win-win relationship strategies

by Storbacka, Kaj.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New York : ; McGraw-Hill, ; 2002Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.5 .S76 2002 c.1] (1).

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3324. Customer relationship management creating competitive advantage through win-win relationship strategies

by Storbacka, Kaj.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New York : ; McGraw-Hill, ; 2002Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.5 .S76 2002 c.2] (1).

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3325. Return on customer creating maximum value from your scarcest resource

by Peppers, Don.

Type: book Book; Format: print ; Literary form: not fiction Publisher: Singapore : ; Marshall Cavendish, ; 2005Availability: Copies available for loan: South Mansfield College [MAIN HF 5415.527 .P47 2005] (1).

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3326. Fundamentals of retail management a strategic approach

by Berman, Barry.

Type: book Book; Format: print ; Literary form: not fiction Publisher: Singapore : ; Pearson Education South Asia, ; 2007Availability: Copies available for loan: South Mansfield College [MAIN HF 5429 .B47 2007] (1).

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3327. Retail management functional principles & practices

by Vedamani, Gibson G.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New Delhi : ; Jaico Publishing, ; 2003Availability: Copies available for loan: South Mansfield College [MAIN HF 5429 .V43 2003 c.1] (1).

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3328. Retail management functional principles & practices

by Vedamani, Gibson G.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New Delhi : ; Jaico Publishing, ; 2003Availability: Copies available for loan: South Mansfield College [MAIN HF 5429 .V43 2003 c.2] (1).

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3329. The Unofficial guide to opening a franchise

by Rich, Jason R.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New Jersey : ; Wiley Publishing, ; 2007Availability: Copies available for loan: South Mansfield College [MAIN HF 5429.23 .R53 2007] (1).

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3330. Sales management

by Calvin, Robert J.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New York : ; McGraw-Hill, ; 2003Availability: Copies available for loan: South Mansfield College [MAIN HF 5438.4 .C35 2001] (1).

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3331. Churchill/Ford/Walker's sales force management

by Johnston, Mark W.

Edition: 7th EditionType: book Book; Format: print ; Literary form: not fiction Publisher: New York : ; McGraw-Hill, ; 2003Availability: Copies available for loan: South Mansfield College [MAIN HF 5438.4 .J64 2003] (1).

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3332. High performance sales management

by Robinson, Elaine Frazer -.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New Delhi : ; Research Press, ; 2002Availability: Copies available for loan: South Mansfield College [MAIN HF 5438.4 .R63 2002] (1).

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3333. Management of a sales force

by Spiro, Rosann L.

Edition: 12th EditionType: book Book; Format: print ; Literary form: not fiction Publisher: New York : ; McGraw-Hill, ; 2006Availability: Copies available for loan: South Mansfield College [MAIN HF 5438.4 .S65 2008] (1).

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3334. Excellence in warehouse management how to minimise costs and maximise value

by Emmett, Stuart.

Type: book Book; Format: print ; Literary form: not fiction Publisher: England : ; John Wiley & Sons, ; 2005Availability: Copies available for loan: South Mansfield College [MAIN HF 5485 .E46 2005] (1).

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3335. Computer applications in business management

by Mehta, Versha.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New Delhi : ; Anmol Publications, ; 2003Availability: Copies available for loan: South Mansfield College [MAIN HF 5548.2 .M44 2003] (1).

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3336. Computer applications in management

by Saini, A.K.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New Delhi : ; Anmol Publications, ; 2003Availability: Copies available for loan: South Mansfield College [MAIN HF 5548.2 .S25 2004] (1).

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3337. Managing the risk of workplace stress healthy and safety hazards

by Clarke, Sharon.

Type: book Book; Format: print ; Literary form: not fiction Publisher: London : ; Routledge Taylor and Francis Group., ; 2004Availability: Copies available for loan: South Mansfield College [MAIN HF 5548.85 .C53 2004] (1).

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3338. Human resource management a textbook for the hospitality industry

by Andrews, Sudhir.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New York : ; McGraw-Hill, ; 2010Availability: Copies available for loan: South Mansfield College [MAIN HF 5549 .A53 2010] (1).

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3339. Human resource management

by Byars, Lloyd L.

Edition: 7th EditionType: book Book; Format: print ; Literary form: not fiction Publisher: New York : ; McGraw-Hill, ; 2004Availability: Copies available for loan: South Mansfield College [MAIN HF 5549 .B79 2004 c.1] (1).

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3340. Human resource management

by Byars, Lloyd L.

Edition: 7th EditionType: book Book; Format: print ; Literary form: not fiction Publisher: New York : ; McGraw-Hill, ; 2004Availability: Copies available for loan: South Mansfield College [MAIN HF 5549 .B79 2004 c.2] (1).

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