|
|
| |
1. |
The 8th habit : from effectiveness to greatness
by Covey, Stephen R.
Edition: 1st Free Press trade pbk. ed.Type:  Book; Format:
print
bibliography
 ; Literary form:
not fiction
Publisher: New York : Free Press, 2005Other title: Eighth habit.Online Access: Contributor biographical information | Publisher description | Sample text | Table of contents only Availability: Copies available for loan: Luxembourg Library [BF 637.S4 .C873 2004] (2).
Actions:
Add to cart (remove)
|
|
| |
2. |
Satisfaction : how every great company listens to the voice of the customer
by Denove, Chris.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: New York, N.Y. : Portpolio , c2006Availability: Copies available for loan: Luxembourg Library [HF 5415.335 .D413 2006] (1).
Actions:
Add to cart (remove)
|
|
| |
3. |
The satisfied customer : winners and losers in the battle for buyer preference
by Fornell, Claes.
Type: Book; Format:
print
bibliography
; Literary form:
not fiction
Publisher: New York : Palgrave Macmillan, c2007Online Access: Table of contents only | Contributor biographical information | Publisher description Availability: Copies available for loan: Luxembourg Library [HF 5415.335 .F67 2007] (1).
Actions:
Add to cart (remove)
|
|
| |
4. |
The ten demandments : rules to live by in the age of the demanding consumer
by Mooney, Kelly;
Bergheim, Laura.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: New York : McGraw-Hill, 2002Online Access: Contributor biographical information | Publisher description Availability: Copies available for loan: Southville International School Affiliated with Foreign Universities Library [HF 5415.5 .M66 2002] (1).
Actions:
Add to cart (remove)
|
|
| |
5. |
Satisfying internal customers first
by Chang, Richard Y;
Kelly, P. Keith.
Type: Book; Format:
print
Publisher: New Delhi : Wheeler Publishing, 1998Availability: Copies available for loan: Southville International School Affiliated with Foreign Universities Library [HF 5415.5 .C5 1998] (1).
Actions:
Add to cart (remove)
|
|
| |
6. |
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers
by Laughlin, Sara;
Wilson, Ray W.
Type: Book; Format:
print
bibliography
; Literary form:
not fiction
Publisher: Chicago : American Library Association, 2008Online Access: Table of contents only Availability: Copies available for loan: College Library [Z 678 .L374 2008] (2).
Actions:
Add to cart (remove)
|
No cover image available
|
| |
7. |
Managing customer value : creating quality and service that customers can see
by Bradley Gale T.
Type: Book; Format:
print
Publisher: USA : Macmillan Inc., 1994Availability: Copies available for loan: College Library [HF 5415.157 .G34 1994] (1).
Actions:
Add to cart (remove)
|
No cover image available
|
| |
8. |
Managing quality : a practical guide to customer satisfaction
by Murthy, D.B.N.
Type: Book; Format:
print
Publisher: New Delhi : Sage Publications India Pvt. Ltd., 1999Availability: Copies available for loan: College Library [HD 62.15 .M87 1999] (1).
Actions:
Add to cart (remove)
|
|
| |
9. |
Job satisfaction : how people feel about their jobs and how it affects their performance
by Cranny, C.J.
Type: Book; Format:
print
Publisher: New York : Maxwell Macmillan International , 1992Availability: Copies available for loan: College Library [HF 5549.5.J63 .J625 1992] (1).
Actions:
Add to cart (remove)
|
No cover image available
|
| |
10. |
The solution-centric organization
by Eades, Keith M;
Kear, Robert E.
Type: Book; Format:
print
Publisher: New York : McGraw-Hill Publishing Inc, 2006Availability: Copies available for loan: College Library [HF 5438.25 .Ea23 2006] (1).
Actions:
Add to cart (remove)
|
|
| |
11. |
The 7 hidden reasons employees leave
by Branham, Leigh.
Type: Book; Format:
print
Publisher: New York : American Management Association, 2005Availability: Copies available for loan: College Library [HF 5549.5.T8 .B7 2005] (1).
Actions:
Add to cart (remove)
|
|
| |
12. |
The 8th habit from effectiveness to greatness
by Covey, Stephen R.
Type: Book; Format:
print
Publisher: New York : Free Press, 2004Availability: Copies available for loan: College Library [BF 637.S4 .C685 2004] (1).
Actions:
Add to cart (remove)
|
|
| |
13. |
Relationship marketing : perspectives, dimensions and contexts
by Harwood, Tracy;
Garr, Tony;
Broderick, Anne.
Type: Book; Format:
print
Publisher: London : McGraw-Hill, 2008Availability: Copies available for loan: College Library [HF 5415.55 .H266 2008] (1).
Actions:
Add to cart (remove)
|
No cover image available
|
| |
14. |
When customers think we dont' care./ Richard W. Buchanan
by Buchanan, Richard W.
Edition: 3rd ed.Type: Book; Format:
print
Publisher: Australia : McGraw Hill, 2008Availability: Copies available for loan: College Library [HF 5415.5 .B83 2008] (1).
Actions:
Add to cart (remove)
|
|
| |
15. |
Now... build a great business! : 7 ways to maximize your profits in any market
by Thompson, Mark;
Tracy, Brian.
Edition: 1st edition.Type: Book; Format:
print
Publisher: New York : AMACOM Books, 2011Availability: Copies available for loan: College Library [HD 57.7 .T46734 2011] (1).
Actions:
Add to cart (remove)
|
|
| |
16. |
Loving your workType: Book; Format:
print
Publisher: Boston, Massachusetts : LES50NS, 2009Availability: Copies available for loan: College Library [HF 5549.5.J63 .L68 2010] (1).
Actions:
Add to cart (remove)
|
|
| |
17. |
Creating great customer service
by Sancianco, Herbert M.
Type: Book; Format:
print
Publisher: Mandaluyong City, Philippines : Anvil Pub, 2012Availability: Copies available for loan: College Library [HF 5415.5 .Sa26 2012] (1).
Actions:
Add to cart (remove)
|
|
| |
18. |
Purpose and meaning in the workplace
by Dik, Bryan J;
Zinta S;
Steger, Michael F.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: Washington, D.C. : American Psychological Association, 2013Availability: Copies available for loan: College Library [HF 5381 .P876 2013] (1).
Actions:
Add to cart (remove)
|
|
| |
19. |
Instant repeat business
by Sugars, Bradley J.
Type: Book; Format:
print
Publisher: New York : McGraw-Hill, 2006Availability: Copies available for loan: College Library [HF 5415.5 .Su84 2006] (1).
Actions:
Add to cart (remove)
|
|
| |
20. |
The job satisfaction of hotel housekeepers of Manila Galleria Suites
by Camahalan, Ian Ivan I.
Type: Book; Format:
print
Publisher: Las Piñas City, Philippines : Southville International School and Colleges, 2001Availability: Copies available for reference: Luxembourg Library [PGS HF 5549.5.J63 .C172 2001] (1 ).
Actions:
Add to cart (remove)
|
No cover image available
|
