Southville International School and Colleges
Southville International School and Colleges
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Services marketing management : a strategic perspective /
by Kasper, Hans.
Type:
BookPublisher: Australia : ; John Wiley & Sons, ; 2006Edition: 2nd Edition.Description: 554 pages; illustrations; 26 cm.ISBN: 0-470-09116-9.Subject(s): Sercive industries -- Marketing -- Management | -- Customer services -- Marketing -- Management
| Item type | Location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
|
South Mansfield College
|
MAIN HD 9980.5 .K37 2006 (Browse shelf) | Available | SMC04019 |
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| MAIN HD 9980.5 .F58 2004 c.1 Service management : | MAIN HD 9980.5 .F58 2004 c.2 Service management : | MAIN HD 9980.5 .F58 2014 Service management : | MAIN HD 9980.5 .K37 2006 Services marketing management : | MAIN HD 9980.5 .L68 2004 Services marketing : | MAIN HD 9980.6 .M68 2003 Moving people to deliver services / |
Includes bibliographical references and index.
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