Southville International School and Colleges
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Relationship marketing : a consumer experience approach /

by Baron, Steve; Conway, A. (Anthony); Warnaby, Gary.
Type: materialTypeLabelBookSeries: Advanced marketing series. Publisher: Los Angeles, CA : Sage, 2010Description: viii, 202 p. : ill. ; 24 cm.ISBN: 9781412931212.Subject(s): Relationship marketing | Customer relationsSummary: The relationship between a market and a consumer is complex. Far from simply being an exchange of services, there is an often complex transaction of feeling, meaning and experience. This book explores the factors of relationship marketing in its contemporary context.
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HF 5415.55 .B375 2010 (Browse shelf) 1 Available C15375
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HF 5415.3 .P468 2010 Consumer behavior & marketing strategy / HF 5415.3 .Sch333 2007 Consumer behavior HF 5415.525 .R36 2005 The complete idiot's guide to : HF 5415.55 .B375 2010 Relationship marketing : HF 5415.55 .G959 2005 Managing customers as investments: HF 5415.55 .H266 2008 Relationship marketing :

Includes bibliographical references and index.

The relationship between a market and a consumer is complex. Far from simply being an exchange of services, there is an often complex transaction of feeling, meaning and experience. This book explores the factors of relationship marketing in its contemporary context.

C15375

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