Southville International School and Colleges
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Service operations management : improving service delivery /

by Johnston, Robert; Clark, Graham.
Type: materialTypeLabelBookPublisher: England : Prentice Hall, 2005Edition: 2nd ed.Description: 496 p. : col. ill. ; 25 cm.ISBN: 0273683675.Subject(s): Service industries -- management
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HD 9980.5 .J647 2005 (Browse shelf) 1 Available C7554
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HD 9980.5 .B358 2009 Services marketing : HD 9980.5 .F549 2008 Service management : HD 9980.5 .H644 2006 Services marketing: HD 9980.5 .J647 2005 Service operations management : HD 9980.5 .Z44 2013 Services marketing : HD 9999.G452 .Et74 2007 The ethics of genetic commerce /

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