| 000 -LEADER |
|---|
| fixed length control field |
00869cam a2200241Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
SISC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20140926092121.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
|
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9789814352611 |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
TX 901 |
| Item number |
.F699 2012 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ford, Robert C. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Total quality management for hospitality and tourism / |
| Statement of responsibility, etc |
Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Philippine edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Pasig City, Philippines : |
| Name of publisher, distributor, etc |
Cengage Learning Asia Pte Ltd., |
| Date of publication, distribution, etc |
©2012. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
522 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
23 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Reprint. Originally published. Andover : Cengage Learning, 2012. |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Tourism |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Hospitality industry |
| General subdivision |
Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Hospitality industry |
| General subdivision |
Customer services. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Sturman, Michael C. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Heaton, Cherrill P. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books |
| Call number prefix |
Foreign |