000 -LEADER |
fixed length control field |
00635nam a2200193Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
140626s9999 xx 000 0 und d |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Homburg, Christian.. |
245 ## - TITLE STATEMENT |
Title |
When should the customer really be king? on the optimum level of salesperson customer orientation in sales encounters / |
Statement of responsibility, etc |
Christian Homburg ... [et al.]. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Date of publication, distribution, etc |
c2011. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
75 : 2, page 55 |
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
Title |
Journal of Marketing |
521 ## - TARGET AUDIENCE NOTE |
Target audience note |
|
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer orientation. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer satisfaction. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Personal selling. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Sales encounter. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Salesperson performance. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
Periodicals |