Managing organizational change : process, social construction, and dialogue /
Muayyad Jabri.
- Basingstoke, UK : Palgrave Macmillan, 2012.
- xxv, 293 p. : ill. ; 24 cm.
Includes bibliographical references and index
Defining change -- Constructing change -- Understanding the role of the change agent -- Constructing change through narrative and storytelling -- Constructing change through the field concept -- Creating readiness and the notion of sensemaking -- The problem-centric model of diagnosing change -- The dialogic model of diagnosing change -- Modes of intervening -- Understanding and managing organizational resistance -- Communicating change -- Making sense of organizational identity.