Southville International School and Colleges

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Chang, Richard Y.

Satisfying internal customers first / Richard Y. Chang, P. Keith Kelly. - New Delhi : Wheeler Publishing, 1998. - 104 pages : illustration ; 23 cm. - Quality Improvement Series .

ISBN: 8175441143

Subjects--Topical Terms:
Customer services
Customer satisfaction

LC Class. No.: HF 5415.5 / .C5 1998

Dewey Class. No.: MkSF 658.812 / C36 1994