Southville International School and Colleges
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Winning the service game /

by Schneider, Benjamin; Bowen, David E.
Type: materialTypeLabelBookPublisher: Boston, Massachusetts : Harvard Business School Press, 1995Description: 295 pages : illustration ; 23 cm.ISBN: 0875845703.Subject(s): Customer service - Management | Employees - Training of | Incentives in industry
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Books Books
Southville International School Affiliated with Foreign Universities Library

Southville International School Affiliated with Foreign Universities Library

Southville Foreign University Section
HF 5415.5 .Sch36 1995 (Browse shelf) 1 Available SFU0867

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