| 000 | 00706nam a22002177a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20140311162957.0 | ||
| 008 | 130213t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9789810696153 | ||
| 050 |
_aTX 911.3.T73 _b.Os26 2011 |
||
| 245 |
_aFront office skills : _ba practical approach / _cVivienne O'Shannessy. |
||
| 260 |
_aSingapore : _bPearson Education South Asia, _c2009. |
||
| 300 |
_a370 p. : _c 24 cm. _bill. ; |
||
| 521 | _aTOU | ||
| 541 | _eC16236 | ||
| 562 | _e1 | ||
| 650 | _aHotel front desk personnel--Australia--Textbooks | ||
| 650 | _a2. Hospitality industry--Australia--Textbooks | ||
| 650 | _a 3. Hospitality industry--Employees--Training of | ||
| 942 |
_2lcc _cBK _kFOR |
||
| 999 |
_c39101 _d39101 |
||