000			00442nam a2200145Ia 4500
008			200910s9999 xx 000 0 und d
020			_a978-981-48-3940-2
100			_aEvans, James R.
245			_cJames R. Evans _aQuality and performance excellence/
250			_a8th ed.
260			_aQuezon City: _bC and E Publishing, Inc. _c2019
300			_axiii, 470 pages _c23 cm.
650			_aQuality control
650			_aTotal quality management
999			_c364176 _d364176