000 00579nam a2200181Ia 4500
008 190427s9999 xx 000 0 und d
100 _aWhitaker, Jonathan
245 _aHow client capabilities, vendor configuration and location impact BPO Outcomes/
245 _cJonathan Whitaker, Sanjeev Kuamr and M.S. Krishnan .--
260 _bTaylor and Francis Group
260 _c2018
300 _apages 180-192, 2018
440 _aJournal of Computer Inforamation System
_v58(2)
650 _aBPO
650 _aCapabilities
650 _aOffshoring
650 _aOutsourcing
999 _c361724
_d361724