000 | 00579nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 190427s9999 xx 000 0 und d | ||
100 | _aWhitaker, Jonathan | ||
245 | _aHow client capabilities, vendor configuration and location impact BPO Outcomes/ | ||
245 | _cJonathan Whitaker, Sanjeev Kuamr and M.S. Krishnan .-- | ||
260 | _bTaylor and Francis Group | ||
260 | _c2018 | ||
300 | _apages 180-192, 2018 | ||
440 |
_aJournal of Computer Inforamation System _v58(2) |
||
650 | _aBPO | ||
650 | _aCapabilities | ||
650 | _aOffshoring | ||
650 | _aOutsourcing | ||
999 |
_c361724 _d361724 |