000			00783nam a2200289Ia 4500
008			170711s9999 xx 000 0 und d
020			_a9780071808071
050			_a658.31
050			_bL765 2013
100			_aLipp, Doug
245			_aDisney U :
245			_bhow the Disney University develops the world's most engaged, loyal, and customer-centric employees /
245			_cby Doug Lipp.
260			_aNew York :
260			_bMcGraw Hill Education,
260			_c2013
300			_axviii, 222 pages :
300			_billustrations ;
300			_c23cm.
500			_aIncludes index.
650			_aCustomer relations --
650			_aEmployee motivation.
650			_aEmployees --
650			_xManagement.
650			_xTraining of.
700			_aTitle.
999			_c340006 _d340006