| 000 | 00388nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 170510s9999 xx 000 0 und d | ||
| 100 | _aBruce Loeffler | ||
| 245 | 4 | _aThe experience, the five principles of disney service and relationship excellence | |
| 245 | _cBruce Loeffler and Brian Church | ||
| 260 | _c2016 | ||
| 300 | _apages 99-110,December | ||
| 440 |
_aSGEN Research Review _v5:1 |
||
| 999 |
_c329885 _d329885 |
||