| 000 | 00418nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 170224s9999 xx 000 0 und d | ||
| 245 | _aModeling Heterogeneity in the Satisfaction, Loyalty Intention, and Shareholder Value Linkage: A Cross-Industry Analysis at the Customer and Firm Levels | ||
| 260 | _bJournal of Marketing Research | ||
| 260 | _c2016 | ||
| 300 | _a53:1 | ||
| 500 | _aFebruary | ||
| 650 | _xMarketing. | ||
| 999 |
_c316037 _d316037 |
||