000 00440nam a2200133Ia 4500
008 170221s9999 xx 000 0 und d
100 _aKathrin Albrecht
245 _aUnderstanding the Effects of the Presence of Others in the Service Environment – A Literature Review
245 _cKathrin Albrecht
260 _c2014
300 _a9 : 1
650 _xBusiness
856 _uhttp://www.jbm-online.net/index.php/jbm/article/view/153/107
999 _c313674
_d313674