| 000 | 00601nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 170221s9999 xx 000 0 und d | ||
| 100 | _aNorazlina Ilias | ||
| 245 | 4 | _aThe Effects of Management Control Systems on Service Quality Performance in Malaysian Local Authorities: Management Perspective | |
| 245 | _cNorazlina Ilias, Nik Kamaruzaman Abdulatiff, Wan Zuriati Wan Zakaria, Norlidawahi Wahab | ||
| 260 | _bInternational Review of Management and Marketing | ||
| 260 | _c2016 | ||
| 300 | _a15 : 15 | ||
| 650 | _xMarketing. | ||
| 856 | _uhttp://www.econjournals.com/index.php/irmm/issue/view/88 | ||
| 999 |
_c312327 _d312327 |
||