000 00461nam a2200145Ia 4500
008 170221s9999 xx 000 0 und d
100 _aPebi Kurniawan
245 _aSERVQUAL on Brand Image and Relationship Equity
245 _cPebi Kurniawan, Iwan Sidharta
260 _bInternational Review of Management and Marketing
260 _c2016
300 _a15 : 3
650 _xMarketing.
856 _uhttp://www.econjournals.com/index.php/irmm/issue/view/88
999 _c312264
_d312264