000 00588nam a2200145Ia 4500
008 170221s9999 xx 000 0 und d
100 _aBerta Bekti Retnawati
245 _aDeveloping Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity
245 _cBerta Bekti Retnawati, Nuryakin Nuryakin
260 _bInternational Review of Management and Marketing
260 _c2016
300 _a15 : 12
650 _xMarketing.
856 _uhttp://www.econjournals.com/index.php/irmm/issue/view/88
999 _c311980
_d311980