000 | 00520nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 170221s9999 xx 000 0 und d | ||
100 | _aAihie Osarenkhoe | ||
245 | _aService Quality as a Mediator of Customer Complaint Behaviour and Customer Loyalty | ||
245 | _cAihie Osarenkhoe, Mabel Birungi Komunda, Jotham Mbiito Byarugaba | ||
260 | _bInternational Review of Management and Marketing | ||
260 | _c2016 | ||
300 | _a15 : 18 | ||
650 | _xMarketing. | ||
856 | _uhttp://www.econjournals.com/index.php/irmm | ||
999 |
_c311846 _d311846 |