000 00520nam a2200145Ia 4500
008 170221s9999 xx 000 0 und d
100 _aAihie Osarenkhoe
245 _aService Quality as a Mediator of Customer Complaint Behaviour and Customer Loyalty
245 _cAihie Osarenkhoe, Mabel Birungi Komunda, Jotham Mbiito Byarugaba
260 _bInternational Review of Management and Marketing
260 _c2016
300 _a15 : 18
650 _xMarketing.
856 _uhttp://www.econjournals.com/index.php/irmm
999 _c311846
_d311846