000 00560nam a2200133Ia 4500
008 170221s9999 xx 000 0 und d
100 _aElena M. Kiseleva
245 4 _aThe Theory and Practice of Customer Loyalty Management and Customer Focus in the Enterprise Activity
245 _cElena M. Kiseleva, Marina L. Nekrasova, Marina A. Mayorova, Marina N. Rudenko, Vadim S. Kankhva
260 _bInternational Review of Management and Marketing
260 _c2014
650 _xMarketing.
856 _uhttp://www.econjournals.com/index.php/irmm/issue/view/86
999 _c310505
_d310505