000 | 00512nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 170221s9999 xx 000 0 und d | ||
100 | _aAndrey S. Mikhaylov | ||
245 | _aCustomer Relationship Management in Public Transportation: A Comparative Analysis | ||
245 | _cAndrey S. Mikhaylov, Anna A. Mikhaylova | ||
260 | _bInternational Review of Management and Marketing | ||
260 | _cJune 2015 | ||
300 | _a7:1 | ||
650 | _xMarketing. | ||
856 | _uhttp://www.econjournals.com/index.php/irmm/issue/view/83 | ||
999 |
_c310072 _d310072 |