000 00512nam a2200145Ia 4500
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100 _aAndrey S. Mikhaylov
245 _aCustomer Relationship Management in Public Transportation: A Comparative Analysis
245 _cAndrey S. Mikhaylov, Anna A. Mikhaylova
260 _bInternational Review of Management and Marketing
260 _cJune 2015
300 _a7:1
650 _xMarketing.
856 _uhttp://www.econjournals.com/index.php/irmm/issue/view/83
999 _c310072
_d310072