000 00549nam a2200145Ia 4500
008 170221s9999 xx 000 0 und d
100 _aIrina A. Toymentseva
245 _aQuality Management at Service Business: Theoretical and Methodological Aspects
245 _cIrina A. Toymentseva, Lilyana A. Sosunova, Vyacheslav Kornev, P. Karpova Natalia
260 _bInternational Review of Management and Marketing
260 _c2016
300 _a6 : 5S
650 _xMarketing.
856 _uhttp://www.econjournals.com/index.php/irmm/issue/view/83
999 _c308429
_d308429