| 000 | 00510nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 170221s9999 xx 000 0 und d | ||
| 100 | _aAndrey S. Mikhaylov | ||
| 245 | _aCustomer Relationship Management in Public Transportation: A Comparative Analysis | ||
| 245 | _cAndrey S. Mikhaylov, Anna A. Mikhaylova | ||
| 260 | _bInternational Review of Management and Marketing | ||
| 260 | _c2016 | ||
| 300 | _a6 : 5S | ||
| 650 | _xMarketing. | ||
| 856 | _uhttp://www.econjournals.com/index.php/irmm/issue/view/83 | ||
| 999 |
_c308171 _d308171 |
||