| 000 | 00578nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 170221s9999 xx 000 0 und d | ||
| 100 | _aNorzalita Abd Aziz | ||
| 245 | _aBehavioural Consequences of Customer Perception on Emotional Labour among Airline Service Employees | ||
| 245 | _cNorzalita Abd Aziz, Bita Najafi, Ahmad Said Ibrahim Al-Shuaibi, Faridahwati Mohd Shamsudin | ||
| 260 | _bInternational Review of Management and Marketing | ||
| 260 | _c2016 | ||
| 300 | _a6 : 7S | ||
| 650 | _xMarketing. | ||
| 856 | _uhttp://www.econjournals.com/index.php/irmm/issue/view/91 | ||
| 999 |
_c308129 _d308129 |
||