000 00397nam a2200109Ia 4500
008 170221s9999 xx 000 0 und d
100 _aKathrin Albrecht
245 _aUnderstanding the Effects of the Presence of Others in the Service Environment – A Literature Review
245 _cKathrin Albrecht
650 _xBusiness
856 _uhttp://www.jbm-online.net/index.php/jbm/article/view/153/104
999 _c307971
_d307971