000 | 00508nam a2200121Ia 4500 | ||
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008 | 170221s9999 xx 000 0 und d | ||
100 | _aHart O. Awa | ||
245 | _aMobile phone service recovery: Its reflection on post-complaint behaviour, | ||
245 | _cHart O. Awa, University of Port Harcourt; Ogwo E. Ogwo, Abia State University; Ojiabo Ukoha, University of Maryland. | ||
260 | _bJournal of Management and Marketing Research | ||
650 | _xBusiness | ||
856 | _uhttp://www.aabri.com/manuscripts/131727.pdf | ||
999 |
_c307743 _d307743 |