000 00892nam a2200253 a 4500
003 PILC
005 20160210123304.0
008 101020s19uu xx 00 eng d
020 _a9780840034724
050 _aBF 637.I5
_b.Es87 2011
100 _aEvans, David R.
245 _aEssential interviewing :
_ba programmed approach to effective communication /
_cDavid R. Evans, Margaret T. Hearn, Max R. Uhlemann, Allen E. Ivey.
260 _aAustralia :
_bBrooks/Cole Cengage Learning,
_c2011.
300 _a344 pages :
_billustrations ;
_c26 cm.
500 _aIncludes bibliographical references and indexes.
541 _eC15314
541 _eC11535
650 _aInterviewing
_xProgram instruction.
650 _aInterpersonal communication
_xProgrammed instruction.
700 _aHearn, Margaret T.
700 _aUhlemann, Max R.
700 _aIvey, Allen.
942 _cBK
_2lcc
_kFOR
999 _c24149
_d24149