| 000 | 00649nam a2200217 a 4500 | ||
|---|---|---|---|
| 005 | 20140310183451.0 | ||
| 008 | 090120s19uu xx 00 eng d | ||
| 020 | _a0324311540 | ||
| 050 |
_aTX 335 _b.H5525 2005 |
||
| 100 | _aHonebein, Peter C. | ||
| 245 |
_aCreating do-it-yourself customers : _bhow great customer experiences build great companies / _cPeter C. Honebein |
||
| 260 |
_aAustralia : _bTexere, _c2005. |
||
| 300 |
_a264 p. : _bill. ; _c23 cm. |
||
| 521 | _aBSBA | ||
| 541 | _eC10083 | ||
| 650 | _aBSBA. | ||
| 650 | _aConsumer education. | ||
| 650 | _aCustomer relations. | ||
| 700 | _aCammarano, Roy F. | ||
| 942 |
_cBK _2lcc _kFOR |
||
| 999 |
_c23405 _d23405 |
||