000 00665nam a2200205 a 4500
003 PILC
005 20150112093439.0
008 100726s19uu xx 00 eng d
020 _a15633273643
050 _aHF 5415.13
_b.B8877 2006
082 _aMnSF 658.3125
_bB81 2006
100 _aBrown, Mark Graham
_917183
245 _aBalbrige award winnin quality :
_bHow to interpret the bridge criteria for performance excellence /
_cMark Graham Brown
250 _a16th ed.
260 _aNew York :
_bProductivity Press,
_c2006.
300 _a364 pages :
_c29 cm.
650 _aPerformance criteria
_917184
650 _aPerformance rating
_917185
942 _2lcc
_cBK
999 _c14663
_d14663