000			00695nam a2200217Ia 4500
008			140609s9999 xx 000 0 und d
020			_a9780230243507
050			_aP 107 _b.T484 2011
100			_aThompson, Neil.
245			_aEffective communication : _ba guide for the people professions / _cNeil Thompson
250			_a2nd ed.
260			_aHoundmills, Basingstoke, Hampshire ; New York : _bPalgrave Macmillan, _cc2011.
300			_a272 p. : _bill. ; _c24 cm.
500			_aIncludes bibliographical references and index.
521			_aGE
541			_eC18371
650			_aCommunication studies.
650			_aFundamentals & skills.
650			_aSocial work.
942			_kFOR _cBK
999			_c118083 _d118083