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1. |
Managing quality service in hospitality : how organizations achieve excellence in the guest experience
by Ford, Robert C.
Edition: 1st ed.Type:  Book; Format:
print
; Literary form:
not fiction
Publisher: Ney York : Delmar Cengage Learning, c2012Availability: Copies available for loan: College Library [TX 911.3.M27 .F755 2012] (3). Withdrawn (1).
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2. |
Total quality management for hospitality and tourism
by Ford, Robert C;
Sturman, Michael C;
Heaton, Cherrill P.
Edition: Philippine edition.Type: Book; Format:
print
Publisher: Pasig City, Philippines : Cengage Learning Asia Pte Ltd., ©2012Availability: Copies available for loan: College Library [TX 901 .F699 2012] (3).
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3. |
Total quality management for hospitality and tourism
by Ford, Robert C.
Edition: Phil. Ed.Type: Book; Format:
print
; Literary form:
not fiction
Publisher: Singapore : ; Cengage Learning, ; 2012Availability: Copies available for loan: South Mansfield College [MAIN TX 911.3 .M27F67 2012 c.1] (1).
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4. |
Total quality management for hospitality and tourism
by Ford, Robert C.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: Singapore : ; Cengage Learning, ; 2012Availability: Copies available for loan: South Mansfield College [MAIN TX 911.3 .M27F67 2012 c.2] (1).
Actions:
Add to cart (remove)
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