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1. Customer service training 101 : quick and easy techniques that get great results

by Evenson, Renee.

Edition: 2nd edition.Type: book Book; Format: print Publisher: New York : American Management Association, 2011Availability: Copies available for loan: College Library [HF 5415.5 .Ev89 2011] (1).

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2. Customer service management training101 : quick and easy techniques that get great results

by Evenson, Renee.

Type: book Book; Format: print ; Literary form: not fiction Publisher: New York : AMACOM, 2012Availability: Copies available for loan: College Library [HF 5415.5 .Ev894 2012] (1).

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