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121. |
Sales and marketing : , a textbook for the hospitality industry. /
by Andrews, Sudhir
Publication:
New Delhi : Tata McGraw-Hill Publishing Co., Ltd, 2010
. 269 p. :
, Includes references.
23 cm.
Date:2010
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122. |
Entrepreneurship and small business management in the hospitality industry /
by Ross, Darren Lee
Publication:
Amsterdam : Elsevier, 2009
. 294 p. :
26 cm.
Date:2009
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123. |
Sustainability in the hospitality industry : , principles of sustainable operations /
by Sloan, Philip
Publication:
Amsterdam : Elsevier, 2009
. 183 p. :
25 cm.
Date:2009
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124. |
10 Steps to successful customer service /
by Kamin, Maxine
Publication:
Alexandria, Virginia : ASTD, 2010
. 170 p. :
22 cm.
Date:2010
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125. |
Modern hospitality and tourism management /
by Shrivastava, Atul.
Publication:
New Delhi, India : Centrum Press, 2010
. 240 pages ;
, Includes index.
22 cm.
Date:2010
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126. |
Hospitality automation and computerisation /
by Verma, Gopal
Publication:
New Delhi, India : Centrum Press, 2012
. viii, 248 p. :
, Includes index
22 cm.
Date:2012
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127. |
Hospitality brand management /
by Sharma, Monica
Publication:
New Delhi, India : Centrum Press, 2012
. viii, 256 p. :
24 cm.
Date:2012
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128. |
Tourism and hospitality in 21st century /
Publication:
New Delhi, India : Discovery Publishing House, 2010
. 399 pages :
, Includes bibliographic references.
22 cm.
Date:2010
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129. |
Marketing of hospitality and tourism services /
by Kumar, Prasanna.
Publication:
New Delhi, India : Tata McGraw Hill Education, 2010
. xviii, 349 p. :
24 cm.
Date:2010
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130. |
Cost and financial management for hotels /
by Kumar, Prasanna.
Publication:
New Delhi : Tata McGraw-Hill, 2012
. xvii, 459 p. :
23 cm.
Date:2012
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131. |
Reference dictionary for the hospitality industry /
by Ama, Sylvia Silvestre
Publication:
Manila, Philippines : Miriam Webster, 2007
. 500 p. :
26 cm.
Date:2007
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132. |
Human resource management in the hospitality industry : , a guide to best practice /
by Boella, Michael J.
Publication:
London : Routledge, 2013
. xv, 331 pages :
26 cm.
Date:2013
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133. |
Human resource management for the hospitality and tourism industries /
by Nickson, Dennis.
Publication:
London : Routeledge, 2013
. 352 p. ;
25 cm.
Date:2013
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134. |
Managing quality service in hospitality : , how organizations achieve excellence in the guest experience /
by Ford, Robert C.
Publication:
Ney York : Delmar Cengage Learning, 2012
. 516 p. :
, Includes bibliographical references and index.
26 cm.
Date:2012
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135. |
Principles of management for the hospitality industry /
by Tesone, Dana.
Publication:
Philippines : Elsevier Ltd, 2010
. 405 p. :
25 cm.
Date:2010
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136. |
Front office skills : , a practical approach /
Publication:
Singapore : Pearson Education South Asia, 2009
. 370 p. :
24 cm.
Date:2009
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[TX 911.3.T73 .Os26 2011]
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137. |
Hospitality operation management /
by Sinha, Aadesh.
Publication:
New Delhi : Centrum Press, 2013
. 256 p. ;
22 cm.
Date:2013
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138. |
Human resources management for the hospitality industry /
by Tanke, Mary L.
Publication:
Africa : Delmar Thomson Learning, 2001
. xv, 446 p. :
, Includes Index
24 cm.
Date:2001
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139. |
English for tourism and hospitality in higher education studies : , course book /
by Mol, Hans
Publication:
Reading, [England] : Garnet Pub, 2008
. 132 p. :
28 cm.
Date:2008
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140. |
Customer service : , competency guide /
Publication:
New Jersey : Pearson Prentice Hall, 2007
. 100 p. :
26 cm.
Date:2007
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