Service management : operations, strategy, information technology /

by Fitzsimmons, James A.

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BookPublisher: Canada : ; McGraw-Hill, ; 2004Edition: 4th Edition.Description: 587 pages; colored illustrations; 25 cm.ISBN: 0-07-121457-7.Subject(s): Service industries -- Managemet

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Item type	Location	Call number	Status	Date due	Barcode
	South Mansfield College	MAIN HD 9980.5 .F58 2004 c.1 (Browse shelf)	Available		SMC00731

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