Southville International School and Colleges
Southville International School and Colleges
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Successful service operations management /
by Metters, Richard; King-Metters, Kathryn; Pullman, Madeleine; Walton, Steve.
Type:
BookPublisher: Australia : Thomson South-Western, 2006Edition: 2nd ed.Description: 406 p. : 26 cm.ISBN: 9780324314472.Subject(s): Customer services -- Management | Customer services -- Management -- Case Studies
| Item type | Location | Call number | Copy | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
 Books |
College Library
General Circulation Section
College Library |
HF 5415.5 .M48 2006 (Browse shelf) | 1 | Available | C7577 |
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| HF 5415.5 .G548 2007 Care packages for your customers : | HF 5415.5 .K37 1997 The Complete idiot's guide to great customer service / | HF 5415.5 .L83 2009 Customer service : | HF 5415.5 .M48 2006 Successful service operations management / | HF 5415.5 .St74 2002 Customer relationship management : creating competitive advantage through win-win relationships strategies | HF 5415.5 .St74 2002 Customer relationship management : |
C7577
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