Southville International School and Colleges
Southville International School and Colleges
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Customer relationship management : creating competitive advantage through win relationship strategies /
by Storbacka, Kaj.
Type:
BookPublisher: Singapore : McGraw-Hill, 2002Description: x, 160 p. : ill. ; 24 cm.Subject(s): Customer relations -- management
| Item type | Location | Call number | Copy | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
 Books |
College Library
General Circulation Section
College Library |
HF 5415.5 .St74 2002 (Browse shelf) | 1 | Available | C4930 |
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| HF 5415.5 .L83 2009 Customer service : | HF 5415.5 .M48 2006 Successful service operations management / | HF 5415.5 .St74 2002 Customer relationship management : creating competitive advantage through win-win relationships strategies | HF 5415.5 .St74 2002 Customer relationship management : | HF 5415.5 .Su84 2006 Instant repeat business. / | HF 5415.8.P75 .V58 2007 Buying trances : |
C4930
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