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Return on interactivity : the impact of online agents on newcomer adjustment /

by Kohler, Clemens.

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BookSeries: Journal of Marketing. Publisher: c2011Description: 75 : 2, page 93.Subject(s): Agent-customer interaction | Newcomer adjustment | Online agents | Service delivery | Socialization | Virtual employees

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Item type	Location	Call number	Status	Date due	Barcode
Periodicals	College Library College Library Periodical Section		Available		S0205

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