| 000 -LEADER |
|---|
| fixed length control field |
00459nam a2200133Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
200903s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
978-1-305-09762-9 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Salvis, Carol A. |
| 245 ## - TITLE STATEMENT |
|---|
| Statement of responsibility, etc |
Carol A. Salvis.-- |
| Title |
101 ways to connect with your customers, chiefs, and co-workers / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
USA : |
| Name of publisher, distributor, etc |
Cengage Learning PTR |
| Date of publication, distribution, etc |
2015 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
vi , 186 pages : |
| Other physical details |
illustration ; |
| Dimensions |
23 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Business communication |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer relation |